Kalonji Gilchrist Posted January 8, 2020 Report Share Posted January 8, 2020 Hi, I have a license for a Nitro 9 that I would like to upgrade to the latest version (12, etc.). However, when I used the Chat Support, the agent was unable to upgrade for "technical issues". I had two licenses I wanted to upgrade. One was 'eligible' and the other was not due to technical issues -- and they suggested to use the Community Forum for support. Please provide some direction. I'd like to upgrade both licenses today. KG Link to comment Share on other sites More sharing options...
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!Register a new account
Already have an account? Sign in here.Sign In Now