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COM Surrogate Has Stopped Working


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I have recently purchased Nitro 12 pro pdf editor, certain files when tried to open crashes and gives the error "COM Surrogate Has Stopped Working".

Tried to find solutions on google :- 

1.  perform a chkdsk

2. Disable DEP for dllhost.exe

3. Command Prompt -  regsvr32 vbscript.dll and regsvr32 jscript.dll

Tried using the file from different locations too. still the same error. 


Kindly suggest what should be done. As its hardly been a week, already software is giving issue.


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