Googleye Posted January 9, 2020 Report Share Posted January 9, 2020 How do we submit a support ticket if our license key has been converted to a license file? Is there another way to get in touch for VIP costumers? Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted January 9, 2020 Official Nitronaut Report Share Posted January 9, 2020 Hello @Googleye, Thank you for reaching out to us through our Community Forums! Kindly note you can still submit support cases by entering the filename of your license-file in the Serial Number field. Should you have further questions, please do not hesitate to reach-out again. Link to comment Share on other sites More sharing options...
Googleye Posted January 10, 2020 Author Report Share Posted January 10, 2020 Thank you. I tried with the long key inside the file without results, will try with the filename instead. Link to comment Share on other sites More sharing options...
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