Jump to content
Sign in to follow this  
Googleye

Submitting a ticket with license file

Recommended Posts

Googleye

How do we submit a support ticket if our license key has been converted to a license file? Is there another way to get in touch for VIP costumers?

Share this post


Link to post
Share on other sites
AllainU

Hello @Googleye,

Thank you for reaching out to us through our Community Forums!

Kindly note you can still submit support cases by entering the filename of your license-file in the Serial Number field.

Should you have further questions, please do not hesitate to reach-out again.

Share this post


Link to post
Share on other sites
Googleye

Thank you. I tried with the long key inside the file without results, will try with the filename instead.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

×

Important Information

By using this site, you agree to our Terms of Use.