Googleye 3 Report post Posted January 9, 2020 How do we submit a support ticket if our license key has been converted to a license file? Is there another way to get in touch for VIP costumers? Share this post Link to post Share on other sites
AllainU 0 Report post Posted January 9, 2020 Hello @Googleye, Thank you for reaching out to us through our Community Forums! Kindly note you can still submit support cases by entering the filename of your license-file in the Serial Number field. Should you have further questions, please do not hesitate to reach-out again. Share this post Link to post Share on other sites
Googleye 3 Report post Posted January 10, 2020 Thank you. I tried with the long key inside the file without results, will try with the filename instead. Share this post Link to post Share on other sites
