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Googleye

Submitting a ticket with license file

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Googleye

How do we submit a support ticket if our license key has been converted to a license file? Is there another way to get in touch for VIP costumers?

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AllainU

Hello @Googleye,

Thank you for reaching out to us through our Community Forums!

Kindly note you can still submit support cases by entering the filename of your license-file in the Serial Number field.

Should you have further questions, please do not hesitate to reach-out again.

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Googleye

Thank you. I tried with the long key inside the file without results, will try with the filename instead.

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