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Nitro PDF Printing not working


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fatos Cenalia
Posted

Hi guys,

 

I am am experiencing total issues with pdf printing with NITRO Pro

 

Have you any idea how to get rid of that?!

 

  • Official Nitronaut
Allain Umailin
Posted

Hello @fcen,

Thank you for reaching out to us through our Community Forums!

Before continuing, I should let you know that we no longer support Nitro Pro 11 or older. It has been discontinued as documented in our Sunset Policy: https://www.gonitro.com/support/sunset-policy 

As a courtesy, I recommend that you repair your Nitro Pro via the Control Panel > Programs and Features. Please reboot your computer before and after running this repair to ensure that there are no ties to Nitro still active in the background. You may refer to this article:  https://kb.gonitro.com/knowledgebase#/search/repair/000004603

Alternatively, if you were interested in upgrading your license to Nitro Pro 13 with VIP Access (formerly Software Assurance), kindly access our Upgrade Portal and enter your Nitro Pro 10 serial number: https://www.gonitro.com/pro/upgrade 

Thank you for choosing Nitro and I hope this helps!

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