Dee Ajao 0 Report post Posted January 10, 2020 Hi, I have serials which needs to be deactivated from your site cause we forgot to deactivate the licenses before formatting the computers in our company. I have 20 users unable to use Nitro as a result of this issue Can anyone help out with this? Regards, Adeola Ajao Share this post Link to post Share on other sites
AllainU 0 Report post Posted January 10, 2020 Hello @Dee Ajao, Thank you for reaching out to us through our Community Forums! After checking your account records, we can see you already submitted a support ticket for the same concern. For better case handling, kindly respond to the email message that was sent to you through the support case. Cheers! Share this post Link to post Share on other sites
