NG-Rom 0 Report post Posted January 13, 2020 Hi All I was hoping something can help me, i have been working away at my computer this morning and my Nitro Pro has popped up asking to be reactivated, i have the invoice to hand here with my serial but it isnt accepting it. Is there anything you can do to try and help me please? I found the License Activation Portal but it doesnt seem to let me reactivate my license 😣 Thank you! Share this post Link to post Share on other sites
AllainU 0 Report post Posted January 13, 2020 Hello @NG-Rom, Thank you for reaching out to us through our Community Forums! Since I am unable to pull-up your account, could you please provide the serial number of your Nitro Pro? To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. Thanks and I am looking forward to hearing back from you. Share this post Link to post Share on other sites
mastertech55 0 Report post Posted January 13, 2020 One of our users updated her computer this morning and now her Nitro needs to be reactivated. Please advise. Thanks. Share this post Link to post Share on other sites
AllainU 0 Report post Posted January 13, 2020 Hello @mastertech55, Thank you for reaching out to us through our Community Forums! I just made an adjustment on your license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate. Thank you for choosing Nitro and I hope this helps! Share this post Link to post Share on other sites
AllainU 0 Report post Posted February 10, 2020 Hello @NG-Rom, Thank you for the private message. I just made an adjustment on your license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate. Cheers! Share this post Link to post Share on other sites
