loki425 Posted January 13, 2020 Report Share Posted January 13, 2020 Hi Team - I'm unable to upgrade from Nitro 12 to Nitro 13. Please help. Thanks..!! Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted January 14, 2020 Official Nitronaut Report Share Posted January 14, 2020 Hello @loki425, Thank you for reaching out to us through our Community Forums! Since I am unable to pull-up your account using your email address, could you please provide the serial number of your Nitro Pro 12? To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. Thanks and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
loki425 Posted January 14, 2020 Author Report Share Posted January 14, 2020 Hi AllainU, I've sent message to you. Please check and help me Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted January 15, 2020 Official Nitronaut Report Share Posted January 15, 2020 Hello @loki425, Thank you for the private message. Did you purchase your Nitro Pro 12 from Indigo Software? Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
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