steveslim Posted January 14, 2020 Report Share Posted January 14, 2020 I have an active V6 license. Can I get the upgrade price on the current version? The Upgrade portal does not recognize my serial number. I can DM the serial to you. Thanks Link to comment Share on other sites More sharing options...
steveslim Posted January 14, 2020 Author Report Share Posted January 14, 2020 This is for Nitro PDF. Thanks Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted January 14, 2020 Official Nitronaut Report Share Posted January 14, 2020 Hello @steveslim, Thank you for reaching out to us through our Community Forums! Since I am unable to pull-up your account, could you please provide the serial number of your Nitro Pro? To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. Once I have this information, I should be able to check our system on why your serial number is not being recognized. Thanks and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
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