Jump to content

Issues with Activation


Recommended Posts

I am having problems activating my version of Nitro. One of our computers OS became corrupt, so we installed Windows 10 OS.

I have been to the License Activation Portal and deactivated the serial number twice so it now says that my Number of Activations is 0. When I try to activate on the users computer, it gives me an error

InternetActivate          :-23 :Error:Execution Error - License number already used.


Please help. Thank you.


Link to comment
Share on other sites

  • Official Nitronaut
Allain Umailin

Hello @ksmart75,

Thank you for reaching out to us through our Community Forums!

Since I am unable to pull-up your product, could you please provide the serial number of your Nitro Pro?

To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thanks and I am looking forward to hearing back from you.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.