GarrettGSG Posted January 16, 2020 Report Share Posted January 16, 2020 I have an existing Nitro Pro License but would like to upgrade to the latest version. I cannot find this option in the purchasing window however, where is this feature located? Thank you Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted January 16, 2020 Official Nitronaut Report Share Posted January 16, 2020 Hello @GarrettGSG Thank you for reaching out to us through our Community Forums! In order to assist you in upgrading to the latest version, could you please provide the serial number of your Nitro Pro? To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. Thanks and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted January 17, 2020 Official Nitronaut Report Share Posted January 17, 2020 Hello @GarrettGSG, Thank you for the private message. After checking your Nitro Pro 10 serial number, I can see you already upgraded to Nitro Pro 13 last 6th of January and you have received the serial number that starts with 504968-xxxxxx-yyyyyy. Should you have further questions, please do not hesitate to reach-out again. Link to comment Share on other sites More sharing options...
GarrettGSG Posted January 17, 2020 Author Report Share Posted January 17, 2020 To which email was the Nitro Pro 13 subscription sent? Link to comment Share on other sites More sharing options...
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