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Activation Problem


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My serial number is ******.  It is activated.  When I try to upgrade to 13 from 12 I get a message that you can not find the serial number.  What should I do?

Edited by Leslie V.
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  • Official Nitronaut

Hello @Desk,

I checked our records. This key has already been successfully upgraded to Nitro Pro 13.

Please let me know if you need further assistance. 

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