Desk Posted January 17, 2020 Report Share Posted January 17, 2020 (edited) My serial number is ******. It is activated. When I try to upgrade to 13 from 12 I get a message that you can not find the serial number. What should I do? Edited January 17, 2020 by Leslie V. Confidential information edited Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted January 17, 2020 Official Nitronaut Report Share Posted January 17, 2020 Hello @Desk, I checked our records. This key has already been successfully upgraded to Nitro Pro 13. Please let me know if you need further assistance. Link to comment Share on other sites More sharing options...
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