GaryB Posted January 18, 2020 Report Share Posted January 18, 2020 I have installed Nitro Pro 13.8.2.140 on my desktop computer no problems but Nitro Pro won't open a PDF file attached to emails within Mozilla Thunderbird and Firefox. I get the message: "The creation process encountered an error, and failed to create the PDF file." Once in awhile it works but most of the time it won't, so I save the PDF attachment to my downloads folder and go there to open the PDF document using Nitro Pro without a problem. Adobe reader can open attached PDF files within both Thunderbird and Firefox most of the time but occasionally won't as well. What can I do to overcome this problem? I went into the Support Tool dialog, selected the PDF creation tab and made sure all the Add-Ins were selected via Update Add-Ins, that didn't fix it. Both Mozilla Thunderbird and Firefox are updated to current versions. Link to comment Share on other sites More sharing options...
GaryB Posted January 18, 2020 Author Report Share Posted January 18, 2020 OK Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now