Jakob Posted January 18, 2020 Report Share Posted January 18, 2020 I recently had to reinstall my computer. Unfortunately I am not able to register my version of NitroPro 12. The internet says: Version 12 Status active Number of Activations 0 Number of Activations Allowed 2 If I try to deactivate any registered devices i get the message: "Sorry. You may only deactivate 0 devices." If I try to activate the programm i get error -23 Very frustrating.. what can I do? Jakob Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted January 20, 2020 Official Nitronaut Report Share Posted January 20, 2020 Hello @Jakob Thanks for reaching out to us! Please send me your serial number so I can check. Cheers! Link to comment Share on other sites More sharing options...
Jakob Posted January 20, 2020 Author Report Share Posted January 20, 2020 sent you a PN Link to comment Share on other sites More sharing options...
Jakob Posted January 23, 2020 Author Report Share Posted January 23, 2020 @Leslie V.did you receive my message? I am still unable to activate the software.. Regards Jakob Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted January 23, 2020 Official Nitronaut Report Share Posted January 23, 2020 Hello @Jakob You may try reactivating now. Please let me know how that goes. Link to comment Share on other sites More sharing options...
Jakob Posted January 23, 2020 Author Report Share Posted January 23, 2020 @Leslie V. it worked. Thanks for the reset. Link to comment Share on other sites More sharing options...
Fidel Patron Posted January 23, 2020 Report Share Posted January 23, 2020 I am having the same problem with Nitro 11, I have sent you a pm with my serial number. Link to comment Share on other sites More sharing options...
Karen E Posted January 23, 2020 Report Share Posted January 23, 2020 I'm having a similar problem. I got a new laptop and installed Nitro Pro 12. I'm getting the same messages as Jakob. Help please! Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now