Jakob 0 Report post Posted January 18, 2020 I recently had to reinstall my computer. Unfortunately I am not able to register my version of NitroPro 12. The internet says: Version 12 Status active Number of Activations 0 Number of Activations Allowed 2 If I try to deactivate any registered devices i get the message: "Sorry. You may only deactivate 0 devices." If I try to activate the programm i get error -23 Very frustrating.. what can I do? Jakob Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted January 20, 2020 Hello @Jakob Thanks for reaching out to us! Please send me your serial number so I can check. Cheers! Share this post Link to post Share on other sites
Jakob 0 Report post Posted January 20, 2020 sent you a PN Share this post Link to post Share on other sites
Jakob 0 Report post Posted January 23, 2020 @Leslie V.did you receive my message? I am still unable to activate the software.. Regards Jakob Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted January 23, 2020 Hello @Jakob You may try reactivating now. Please let me know how that goes. Share this post Link to post Share on other sites
Jakob 0 Report post Posted January 23, 2020 @Leslie V. it worked. Thanks for the reset. Share this post Link to post Share on other sites
Fpatron 0 Report post Posted January 23, 2020 I am having the same problem with Nitro 11, I have sent you a pm with my serial number. Share this post Link to post Share on other sites
Karen E 0 Report post Posted January 23, 2020 I'm having a similar problem. I got a new laptop and installed Nitro Pro 12. I'm getting the same messages as Jakob. Help please! Share this post Link to post Share on other sites
