CN1 Posted January 21, 2020 Report Share Posted January 21, 2020 Hi, We have one of a set of 4 nitro v10 licenses that we cannot utilise due to a disk failure of a computer. Is it possible for you to disable one license so that we can reuse it? If that is too hard, can you disable all 4 and we can reinstall and activate with the original .exe version that we purchased? Thanks. CN Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted January 21, 2020 Official Nitronaut Report Share Posted January 21, 2020 Hello @CN1 Please provide us with the serial number so we can check. Thanks! Link to comment Share on other sites More sharing options...
CN1 Posted February 7, 2020 Author Report Share Posted February 7, 2020 Hi, I sent my license keys a few weeks ago but did not receive any response. Are you able to check it please. Thanks Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted February 7, 2020 Official Nitronaut Report Share Posted February 7, 2020 Hello @CN1 I have made the necessary changes. Please try reactivating and let me know how that goes. Thanks! Link to comment Share on other sites More sharing options...
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