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Web Site Does Not Recognise My Serial Number


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  • 2 weeks later...
  • Official Nitronaut

Hello @Jamie

I checked the serial number you provided, the upgrade widget accepted it with no errors.

Please go to this page and upgrade: https://www.gonitro.com/support/upgrade

Enter your serial number and follow the prompts to receive a new Nitro Pro 13 serial key and installation files.

Please let me know how you go.

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