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Trying to install Nitro pro on second device

activation troubles

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activation troubles



I'm trying to install Nitropro on my second device. I have a single user licence. It tells me that the serial number does not exist. I have a license for Nitropro 11 and am trying to install nitro pro 13.

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  • Official Nitronaut

Hello @activation troubles

Thanks for posting here!

If you have a Nitro Pro 11 key, that will only work on version 11.

If you wish to upgrade to Nitro Pro 13, please proceed to the following web page,


Enter your serial number and follow the prompts to receive a new Nitro Pro 13 serial key and installation files.

Hope that helps!

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  • 3 weeks later...
activation troubles

Thanks. I can't find a link to download nitro pro 11 on the website, and I sent need the upgrade. Are you able to point towards a trusted site for downloading 11.



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