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Access to path %appdata...Addin.ini is denied


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I get this error message in Word, Excel, and Powerpoint.  I'm using Nitro Pro 13 and Office 2019.  I've tried reinstalling both Office and Nitro.  I ran support tools and updated add-ins.  Please advise. Thank you.

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  • Official Nitronaut

Hello @Bochu1

Please verify if you have read/write permission to the Temp/Plugins directory, as well as the add-on configuration files.

The MS Office add-on settings are located in the Temp directory of the user and if there are permission issues accessing the file an error message will be outputted.

I hope that helps!

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