Bochu1 0 Report post Posted January 21, 2020 I get this error message in Word, Excel, and Powerpoint. I'm using Nitro Pro 13 and Office 2019. I've tried reinstalling both Office and Nitro. I ran support tools and updated add-ins. Please advise. Thank you. Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted January 21, 2020 Hello @Bochu1 Please verify if you have read/write permission to the Temp/Plugins directory, as well as the add-on configuration files. The MS Office add-on settings are located in the Temp directory of the user and if there are permission issues accessing the file an error message will be outputted. I hope that helps! Share this post Link to post Share on other sites
Bochu1 0 Report post Posted January 21, 2020 how do i do that? Share this post Link to post Share on other sites
