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Marilyn Reynolds

Activation on new computer

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Marilyn Reynolds

I purchased Nitro 12 in March, 2019.  I just deactivated my license and tried to reactivate to a new computer. My information said I had 2 Activations and only 1 had been used. I entered my serial number, but it would not activate. Please HELP!

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Leslie V.

Hello @Marilyn Reynolds

Thanks for reaching out to us! 

Please uninstall Nitro Pro and install Nitro Pro 12. You can get the correct version 12 installer from this page: 

After installation, you can activate by opening Nitro, click on the Help tab > About Nitro Pro > Activate and enter your serial.

Please let me know how that goes.

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