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New computer Nitro Pro serial number not accepted


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  • Official Nitronaut

Hello @Anglea

I cannot locate your serial number. Please send it to me so I can check.

Also, can you please let me know what error message you're getting? A screenshot will be very helpful.

I look forward to hearing back from you.

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Hi Leslie,

Thank You for getting back to us

Here is the serial # ****, tried to attach a screen shot but don't see how to insert it ?

the error says "020: Error - Invalid license number.  The serial number entered does not exist"


Thank You


Edited by Leslie V.
Confidential information edited
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