kuja 0 Report post Posted January 22, 2020 I have purchased Nitro Pro 10 on 22nd January 2016 and was using it on my Lenovo tablet. The tablet is not working anymore and I have recently purchased a Lenovo laptop and when trying to install Nitro Pro on this new laptop using the license number, I keep getting a message saying that the serial number entered by me does not exist. Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted January 22, 2020 Hello @kuja Please make sure you are installing the correct version. You can get version 10 installers from here: https://kb.gonitro.com/knowledgebase#/search/installer/000004464 Cheers! Share this post Link to post Share on other sites
kuja 0 Report post Posted January 25, 2020 Thanks! This worked and so am finally able to use Nitro on the new laptop. How do I get the best deal to upgrade to the latest version? By clicking on the option to check for updates in Nitro nothing seemed to happen. Share this post Link to post Share on other sites