Jump to content
jhilgeman

Trying to re-fetch my old serial number

Recommended Posts

jhilgeman

I recently did a fresh Windows 10 install and just realized I don't have my NitroPDF activation information in my email inbox anymore. I requested the email from CleverBridge and they sent me the original purchase details from 2011 with a link to store.nitropdf.com, but that link does not work. 

Share this post


Link to post
Share on other sites
AllainU

Hello @jhilgeman,

Thank you for reaching out to us through our Community Forums!

Did you purchase Nitro Pro last 2011? If yes, I should let you know that we no longer support Nitro Pro 11 or older. It has been discontinued as documented in our Sunset Policy: https://www.gonitro.com/support/sunset-policy

Otherwise, please provide another email address that you may have used to make another purchase. Once I have this information, I will check again our records.

Thank you very much in advance and I am looking forward to hearing back from you. 

Share this post


Link to post
Share on other sites
jhilgeman

I purchased NitroPDF 7 back in 2011. I was going to use my old serial to upgrade to the latest version.

Share this post


Link to post
Share on other sites
AllainU

Hello @jhilgeman,

Thank you for this confirmation.

Please note I have sent you a private message to provide the serial number.

Kindly access our Upgrade Portal and enter your Nitro Pro 7 serial number: https://www.gonitro.com/pro/upgrade to upgrade with a discounted rate.

You should then receive an email confirmation with a new serial number to activate Nitro Pro 13.

Thank you for choosing Nitro and I hope this helps!

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.