Jojo dela Paz 0 Report post Posted January 29, 2020 Hi, We purchased Nitro Pro last September 30, 2019 with 14 licenses. Part of deciding to purchase Nitro Pro is your unlimited e-signature with signing order. But now the signing order is missing. Can you please explain why this happen? Thank you, Jojo dela Paz Share this post Link to post Share on other sites
Răzvan Iancu 0 Report post Posted March 28, 2020 On 1/29/2020 at 5:20 AM, Jojo dela Paz said: Hi, We purchased Nitro Pro last September 30, 2019 with 14 licenses. Part of deciding to purchase Nitro Pro is your unlimited e-signature with signing order. But now the signing order is missing. Can you please explain why this happen? Thank you, Jojo dela Paz 57/5000 I am in the same situation, you received an answer ? Share this post Link to post Share on other sites
Jojo dela Paz 0 Report post Posted March 30, 2020 no answer from anyone Share this post Link to post Share on other sites
AllainU 0 Report post Posted March 30, 2020 (edited) Hello @Jojo dela Paz Razvan, Thank you for reaching out to us through our Community Forums! To further assist you, I believe this article will address your question with regard to sequential signing in Nitro Cloud. https://kb.gonitro.com/knowledgebase#/search/cloud/000004802 Thank you for choosing Nitro and I hope this helps! Edited March 30, 2020 by AllainU Share this post Link to post Share on other sites
Jojo dela Paz 0 Report post Posted March 30, 2020 25 minutes ago, AllainU said: Hello @Jojo dela Paz Razvan, Thank you for reaching out to us through our Community Forums! To further assist you, I believe this article will address you question with regard to sequential signing in Nitro Cloud. https://kb.gonitro.com/knowledgebase#/search/cloud/000004802 Thank you for choosing Nitro and I hope this helps! Hi, So we are eligible to a team or enterprise plan since we purchased 14 licenses, right? Thank you Share this post Link to post Share on other sites
AllainU 0 Report post Posted March 30, 2020 Hello @Jojo dela Paz, Thank you for your response and patience. Upon checking your account, I can see you purchased 14 individual single-user licenses, not a Team or an Enterprise license. Kindly note when purchasing a Team license, our Sales Team can only send a quote for a minimum of 20-user license. This team license will only have one master serial number for all 20-users. Thank you for choosing Nitro and I hope this helps! Share this post Link to post Share on other sites
