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Jojo dela Paz

Signing order

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Jojo dela Paz

Hi,

We purchased Nitro Pro last September 30, 2019 with 14 licenses. Part of deciding to purchase Nitro Pro is your unlimited e-signature with signing order. But now the signing order is missing. Can you please explain why this happen?

Thank you,

Jojo dela Paz

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Răzvan Iancu
On 1/29/2020 at 5:20 AM, Jojo dela Paz said:

Hi,

We purchased Nitro Pro last September 30, 2019 with 14 licenses. Part of deciding to purchase Nitro Pro is your unlimited e-signature with signing order. But now the signing order is missing. Can you please explain why this happen?

Thank you,

Jojo dela Paz

57/5000
 
 
 
I am in the same situation, you received an answer ?

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AllainU

Hello @Jojo dela Paz Razvan,

Thank you for reaching out to us through our Community Forums!

To further assist you, I believe this article will address your question with regard to sequential signing in Nitro Cloud.

https://kb.gonitro.com/knowledgebase#/search/cloud/000004802

Thank you for choosing Nitro and I hope this helps! 

Edited by AllainU

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Jojo dela Paz
25 minutes ago, AllainU said:

Hello @Jojo dela Paz Razvan,

Thank you for reaching out to us through our Community Forums!

To further assist you, I believe this article will address you question with regard to sequential signing in Nitro Cloud.

https://kb.gonitro.com/knowledgebase#/search/cloud/000004802

Thank you for choosing Nitro and I hope this helps! 

Hi,

So we are eligible to a team or enterprise plan since we purchased 14 licenses, right?

Thank you

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AllainU

Hello @Jojo dela Paz,

Thank you for your response and patience.

Upon checking your account, I can see you purchased 14 individual single-user licenses, not a Team or an Enterprise license.

Kindly note when purchasing a Team license, our Sales Team can only send a quote for a minimum of 20-user license. This team license will only have one master serial number for all 20-users.

Thank you for choosing Nitro and I hope this helps!

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