BenjaminHe 0 Report post Posted January 31, 2020 Nitro Pro always is not responding and doesn't work. Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted January 31, 2020 (edited) Hello @BenjaminHe Thank you for reaching out! So that we can troubleshoot the problem, please provide me with the following: - A detailed description of the issue you are experiencing - The file you are working on - What exact version of Nitro you are using (You can retrieve this information by going to the Help tab> About Nitro Pro.) - The exact steps you are taking - A screenshot of what you are seeing or any error message you are receiving I look forward to your response. Edited January 31, 2020 by Leslie V. Share this post Link to post Share on other sites
Barry C 0 Report post Posted February 1, 2020 I have the same problem--one that seems to be an historical issue with Nitro Pro: The cursor disappears or doesn't work in Nitro Pro 12. I have the most recent version of Nitro Pro 12 (12.16.3.574) , and I just went through the ritual of repairing it without any luck. Searching a long document seems to guarantee it locks up despite having completed the search. The cursor may or may not disappear, but it becomes useless just the same. Share this post Link to post Share on other sites
