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Nitro 6 will not activate in Windows 10


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I have 2 activations, and have de activated all of the licenses. However, the Nitro 6 will not let me activate. It only has the deactivate button on the license screen.  Also when  I installed from the disk, the excel convert tab is missing in nitro program. When I installed, it recognized excel/word/powerpoint as installed.  When I type my license number in, it pulls up my previous registration on the troubule with activation screen. Help. I hate windows 10 LOVE Nitro6 have been using for years. Thank you

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Allain Umailin

Hello @mom,

Thank you for reaching out to us through our Community Forums!

Nitro Pro 6 was developed, released and then eventually discontinued prior to Windows 10 being released which is why there is no compatibility from the get-go. It has been discontinued as documented in our Sunset Policy: https://www.gonitro.com/nps/product-details/sunset-policy 

If you would like to trial our latest product, Nitro Pro 13, you can download it from here: https://www.gonitro.com/pro/try  It will run for free as a full-featured product for 14 days! 

To know more about some enhancements and fixes with Nitro Pro 13, please visit our Release Notes page  https://www.gonitro.com/nps/product-details/release-notes

Alternatively, if you prefer to keep using Nitro Pro 6,  you will have to install it on a Windows 7 OS or older.

Thank you for choosing Nitro and I hope this helps!

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