RCM Posted February 2, 2020 Report Share Posted February 2, 2020 I have used a Neat Desktop scanner ND 1000 and Nitro Pro 11. I would scan with the Neat scanner and use Nitro Pro to edit the documents. Neat now does not make scanners and all I use their software for is to scan to pdf files. They do not support the scanner. I can still scan to pdf but if I want to insert a letter from scanner it gives me a Twain error. My Question is what is my best solution. Would an upgrade in Nitro Pro have the software to scan from my Neat Desktop ND 1000? Or do I need a new scanner with updated software? Thanks! Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted February 4, 2020 Official Nitronaut Report Share Posted February 4, 2020 Hello @RCM, Thanks for posting on our community forums! I have checked your account and I can see you already upgraded to Nitro Pro 13. If the new version did not fix the scanning issue, have you tried installing a PCL or a PostScript driver for your Neat Desktop Scanner 1000? Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
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