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Scanning using Nitro software


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I have used a Neat Desktop scanner ND 1000  and Nitro Pro  11.  I would scan with the Neat scanner and use Nitro Pro to edit the documents.  Neat now does not make scanners and all I use their software for is to scan to pdf files.  They do not support the scanner.  I can still scan to pdf but if I want to insert a letter from scanner it gives me a Twain error.   My Question is what is my best solution.  Would an upgrade in Nitro Pro have the software to scan from my  Neat Desktop ND 1000?  Or do I need a new scanner with updated software?


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Allain Umailin

Hello @RCM,

Thanks for posting on our community forums!

I have checked your account and I can see you already upgraded to Nitro Pro 13.

If the new version did not fix the scanning issue, have you tried installing a PCL or a PostScript driver for your Neat Desktop Scanner 1000?

Thank you very much in advance and I am looking forward to hearing back from you. 

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