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Nitro Pro v9not working


John O Leary

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Hi,

I purchased Nitro Pro v9 in 2014 and am really happy with how it operates. The other day it stopped working in part as if I was on a demo mode, it won't perform all actions. 

How can I get it operating again as I need it badly. I have the licence serial number.  

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Hello Leslie V, thank you for your response, however, it is not working it seems that I don't have a Nitro PDF Creator. I go through the process of installing it and nothing happens. Help!

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  • Official Nitronaut
Allain Umailin

Hello @John O Leary,

To install PDF Creator for Nitro Pro 9, you may use these direct installers:

32-bit: http://install.nitropdf.com/pro9/en/enterprise/Nitro_Creator_x86.msi 
64-bit: http://install.nitropdf.com/pro9/en/enterprise/Nitro_Creator_x64.msi

If you are not sure which to pick, this will help:  https://kb.gonitro.com/knowledgebase#/search/64/000003790

Thank you for choosing Nitro and I hope this helps!

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  • Official Nitronaut
Allain Umailin

Hello @John O Leary,

Since Nitro PDF Creator 9 is no longer available, you may install Nitro PDF Creator 10 using below links:

32-bit: http://install.nitropdf.com/pro10/en/enterprise/Nitro_Creator_x86.msi 
64-bit: http://install.nitropdf.com/pro10/en/enterprise/Nitro_Creator_x64.msi

I hope this helps!

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Allain Umailin

Hello @John O Leary,

The direct links for Nitro PDF Creator 10 should not be asking for a serial number.

Are you sure there are no other MSI installers in the same folder where you downloaded the Stand-alone PDF creator?

If you move the MSI package to your desktop, did it help?

Thank you very much in advance and I am looking forward to hearing back from you. 

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