John O Leary 0 Report post Posted February 3, 2020 Hi, I purchased Nitro Pro v9 in 2014 and am really happy with how it operates. The other day it stopped working in part as if I was on a demo mode, it won't perform all actions. How can I get it operating again as I need it badly. I have the licence serial number. Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted February 4, 2020 Hello @John O Leary Thanks for reaching out to us! Your serial number has been released so you can reactivate. Please let us know how that goes. Share this post Link to post Share on other sites
John O Leary 0 Report post Posted February 4, 2020 Hello Leslie V, thank you for your response, however, it is not working it seems that I don't have a Nitro PDF Creator. I go through the process of installing it and nothing happens. Help! Share this post Link to post Share on other sites
AllainU 0 Report post Posted February 5, 2020 Hello @John O Leary, To install PDF Creator for Nitro Pro 9, you may use these direct installers: 32-bit: http://install.nitropdf.com/pro9/en/enterprise/Nitro_Creator_x86.msi 64-bit: http://install.nitropdf.com/pro9/en/enterprise/Nitro_Creator_x64.msi If you are not sure which to pick, this will help: https://kb.gonitro.com/knowledgebase#/search/64/000003790 Thank you for choosing Nitro and I hope this helps! Share this post Link to post Share on other sites
John O Leary 0 Report post Posted February 5, 2020 Allain U, Thank you for your time, however, when I click on the installer it says 404 not found. code no key. Share this post Link to post Share on other sites
AllainU 0 Report post Posted February 5, 2020 Hello @John O Leary, Since Nitro PDF Creator 9 is no longer available, you may install Nitro PDF Creator 10 using below links: 32-bit: http://install.nitropdf.com/pro10/en/enterprise/Nitro_Creator_x86.msi 64-bit: http://install.nitropdf.com/pro10/en/enterprise/Nitro_Creator_x64.msi I hope this helps! Share this post Link to post Share on other sites
John O Leary 0 Report post Posted February 5, 2020 AllainU, Thanks again for getting back to me, I have the link but it now says that my license code is wrong.? Share this post Link to post Share on other sites
AllainU 0 Report post Posted February 6, 2020 Hello @John O Leary, The direct links for Nitro PDF Creator 10 should not be asking for a serial number. Are you sure there are no other MSI installers in the same folder where you downloaded the Stand-alone PDF creator? If you move the MSI package to your desktop, did it help? Thank you very much in advance and I am looking forward to hearing back from you. Share this post Link to post Share on other sites
