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Saved Document is garbled


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I have a user testing the trail version of Nitro and she opens an existing PDF and makes modifications. She saves it. Upon reopening it the text is garbled and all over the page. Shas attempted this process several time with the same result.

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  • Official Nitronaut
Allain Umailin

Hello @BarryD,

Thank you for reaching out to us through our Community Forums!

To further assist your user trialing Nitro Pro 13, could you please send us a copy of the file she is working with?

To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you. 

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