Josiana Posted February 7, 2020 Report Share Posted February 7, 2020 My serial number "does not exist"?? I cant work !!!!!!!!!!!!!!!!!! Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted February 7, 2020 Official Nitronaut Report Share Posted February 7, 2020 Hello @Josiana Thanks for reaching out to us! Please uninstall the old version of Nitro Pro and install Nitro Pro 13. You can get the correct version 13 installers from this page: https://www.gonitro.com/nps/product-details/downloads After installation, you can activate by opening Nitro, click on the Help tab > About Nitro Pro > Activate and enter your serial number. Please let me know how that goes. Link to comment Share on other sites More sharing options...
Josiana Posted February 13, 2020 Author Report Share Posted February 13, 2020 Hi; Thank you very much ! It's ok Link to comment Share on other sites More sharing options...
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