Need to deactivate a device with specific serial number

[lllanes 0]

Hi, I had to replace a pc and I need the nitro license to be deactivated so I can transfer it to a new one.

 

Thanks!

[AllainU 0]

Hello @lllanes,

Thank you for reaching out to us through our Community Forums!

After checking your account records, we can see you already submitted a support ticket for the same concern.

For better case handling, kindly respond to the email message that was sent to you through the support case.

Cheers!