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Activation not working


Netjamer

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I thought all was done but now my "free trial" expired - but I bought the Productivity Suite back in Oct. ( Reference number:1983vwxyz) . But when I try to activate with my activation number  it says enter valid activation number and it will go no further. What to do???

Edited by AllainU
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Allain Umailin

Hello @Netjamer,

Thank you for reaching out to us through our Community Forums!

In order to further assist you, could you please provide a screenshot of your 'About Nitro Pro' window under Help tab?

Also, a screenshot of the error message you have received after entering your serial number.

To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

To find out how to take a screen shot, check out this link: https://kb.gonitro.com/knowledgebase/#/search/screen/000004108 

Thank you very much in advance and I am looking forward to hearing back from you. 

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