Netjamer 0 Report post Posted February 7, 2020 (edited) I thought all was done but now my "free trial" expired - but I bought the Productivity Suite back in Oct. ( Reference number:1983vwxyz) . But when I try to activate with my activation number it says enter valid activation number and it will go no further. What to do??? Edited February 7, 2020 by AllainU Share this post Link to post Share on other sites
AllainU 0 Report post Posted February 7, 2020 Hello @Netjamer, Thank you for reaching out to us through our Community Forums! In order to further assist you, could you please provide a screenshot of your 'About Nitro Pro' window under Help tab? Also, a screenshot of the error message you have received after entering your serial number. To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. To find out how to take a screen shot, check out this link: https://kb.gonitro.com/knowledgebase/#/search/screen/000004108 Thank you very much in advance and I am looking forward to hearing back from you. Share this post Link to post Share on other sites