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Nitro Pro 13 License Problem

Steve Brehaspatt

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Steve Brehaspatt

Nitro Pro 13 starts up saying "Nitro Pro has encountered an error with your license. If you still encounter an error please contact support. Error code: -7089"

Selecting 'Activate' does not bring up any dialog (does nothing).

Re-install attempted - no effect.

Ran clean up tool - no effect. Tool appears written in October 2017 and has no reference to Nitro 13.


Edited by SteveBrehaspatt
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  • Official Nitronaut

Hello @SteveBrehaspatt

Thank you for contacting Nitro.

We recently released a new build that solved the Error 7089 issue. Please update your copy by downloading the latest build here:


If you are unsure if your machine is using 32 or 64-bit, please refer to this link: https://kb.gonitro.com/knowledgebase/#/search/32/000003790

Once your copy is updated, please activate by opening Nitro, clicking on the Help tab > About Nitro Pro > Activation and enter your serial.

I hope this helps. Please let me know how it goes.

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