craig@soundwp.com Posted February 13, 2020 Report Share Posted February 13, 2020 I updated my operating system and am trying to re-activate my Nitro Pro 10 program. When I tried to activate it, it said my serial number does not exist. I was able to confirm that it existed and that I currently had 0 nubmer of activations. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted February 13, 2020 Official Nitronaut Report Share Posted February 13, 2020 Hello @craig@soundwp.com Sounds like the wrong version is installed. Please get the correct version 10 installer here. Cheers! Link to comment Share on other sites More sharing options...
craig@soundwp.com Posted February 13, 2020 Author Report Share Posted February 13, 2020 Thank you that seemed to work. When I completed the install, it said I now was setup for the 14 day trial period. Will I need to input my serial number again in 14 days to activate my license or there something I can do now to take care of this? Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted February 14, 2020 Official Nitronaut Report Share Posted February 14, 2020 Hello @craig@soundwp.com After installation, you can activate by opening Nitro, click on the Help tab > About Nitro Pro > Activate and enter your serial. If you have any other questions, please don't hesitate to contact us again. Link to comment Share on other sites More sharing options...
craig@soundwp.com Posted February 14, 2020 Author Report Share Posted February 14, 2020 Thank you. I did this and will let you know if anything else comes up. Craig Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now