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craig@soundwp.com

Can't Activate

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craig@soundwp.com

I updated my operating system and am trying to re-activate my Nitro Pro 10 program.  When I tried to activate it, it said my serial number does not exist.  I was able to confirm that it existed and that I currently had 0 nubmer of activations. 

 

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Leslie V.

Hello @craig@soundwp.com

Sounds like the wrong version is installed. Please get the correct version 10 installer here.

Cheers!

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craig@soundwp.com

Thank you that seemed to work.  When I completed the install, it said I now was setup for the 14 day trial period.  Will I need to input my serial number again in 14 days to activate my license or there something I can do now to take care of this?

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Leslie V.

Hello @craig@soundwp.com

After installation, you can activate by opening Nitro, click on the Help tab > About Nitro Pro > Activate and enter your serial.

If you have any other questions, please don't hesitate to contact us again.

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craig@soundwp.com

Thank you.  I did this and will let you know if anything else comes up.

Craig

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