jorge@flagstaffit.com 0 Report post Posted February 13, 2020 As soon as I try and open any PDF form Nitro crashes instantly. Does not even generate an event in windows. Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted February 14, 2020 Hello @jorge@flagstaffit.com Thanks for your message! So that we can troubleshoot the problem, please provide me with the following: - A detailed description of the issue you are experiencing - The file you are working on so we can test - What exact version of Nitro you are using (You can retrieve this information by going to the Help tab> About Nitro Pro.) - The exact steps you are taking - A screenshot of what you are seeing or any error message you are receiving I look forward to your response. Share this post Link to post Share on other sites
Dwallas 0 Report post Posted February 16, 2020 (edited) Same problem. No resolution. version 12.0.0.112. If this continues I am forced to discontinue use of this software. How do i send a file for you to test? Edited February 16, 2020 by Dwallas Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted February 17, 2020 Hello @Dwallas That's the oldest build of Nitro Pro 12. Please get the update here and let us know how that goes: https://www.gonitro.com/nps/product-details/downloads Cheers, Leslie Share this post Link to post Share on other sites
