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Licence unable to activate


sophie.motos@flexstonepart

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sophie.motos@flexstonepart

Hello,

 

One of our licence can't be activated. We have tried to use the Activation Portal (https://licenses.gonitro.com/prd/portal), but as the license hasen't been installed yet, we can't desactivate and reinstall as requested ("Please select devices to desactivate"). 

 

Any idea of how we can sort this ?

 

Thanks in advance.

Sophie

 

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