cngo 0 Report post Posted February 14, 2020 Hello, I'm having trouble activating Nitro 11 Pro. My last computer had hardware issues so I could not deactivate the license. I went to https://licenses.gonitro.com/prd/portal to deactivate the license and did so successfully. Now after installing Nitro 11 I receive an error stating that the license number already used. Can you help in resetting my serial number. Thank you, Christina Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted February 17, 2020 Hello @cngo Thank you for contacting us - I'm happy to assist you. I released your key so you can reactivate. Can you please try again and let me know how that goes? Share this post Link to post Share on other sites
