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Unable to Activate Nitro 11 Pro


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I'm having trouble activating Nitro 11 Pro. My last computer had hardware issues so I could not deactivate the license. I went to https://licenses.gonitro.com/prd/portal to deactivate the license and did so successfully. Now after installing Nitro 11 I receive an error stating that the license number already used. Can you help in resetting my serial number.

Thank you,


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  • Official Nitronaut

Hello @cngo

Thank you for contacting us - I'm happy to assist you.

I released your key so you can reactivate. Can you please try again and let me know how that goes?

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