Wesley Posted February 14, 2020 Report Share Posted February 14, 2020 Hello, I can see the question, but I can't see the answer. As soon as the document I want to edit loads the program crashes. How can I fix this issue? Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted February 17, 2020 Official Nitronaut Report Share Posted February 17, 2020 Hello @Wesley, Thank you for reaching out to us through our Community Forums! Since I am unable to pull-up your account, could you please provide the serial number of your Nitro Pro? Also, could you please provide a screenshot of your 'About Nitro Pro' window under Help tab? To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. Thanks and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
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