Assi 0 Report post Posted February 16, 2020 Hi, We have 5 old licenses that we need to deactivate and also upgrade. Been directed to create a topic here for someone to contact me. So, I'm here 🙂  Thanks, Assi. Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted February 17, 2020 Hello Assi, Please send the serial number/s to me so I can check. Thanks! Share this post Link to post Share on other sites
Assi 0 Report post Posted February 17, 2020 Thanks Leslie. Can I post it freely here? Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted February 17, 2020 Hello @Assi Yes, I usually edit it out. Or you can send it via direct message. Thanks! Share this post Link to post Share on other sites
Assi 0 Report post Posted February 17, 2020 (edited) Thanks.  The serial we have is ***.  Thanks, Assi. Edited February 18, 2020 by Leslie V. Confidential information edited Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted February 18, 2020 Hello @Assi This is a Nitro Pro 6 serial number. Unfortunately, we can no longer offer support for Nitro Pro 6Â as it was discontinued as documented in our Sunset Policy:https://www.gonitro.com/nps/product-details/sunset-policy If you are interested in upgrading, please let me know so that we can forward this to our Sales team. Thanks! Â Share this post Link to post Share on other sites
Assi 0 Report post Posted February 18, 2020 Right, so per my original post, I wanted to deactivate and upgrade the license to the latest release. How do we go about doing that? I assume there is at least an upgrade path (cost-wise)?! Â Thanks, Assi. Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted February 19, 2020 Hello Assi, Please fill this out and specify that you have existing licenses:Â https://www.gonitro.com/team/contact-sales Please let me know if you have other questions. Â Share this post Link to post Share on other sites
Assi 0 Report post Posted March 29, 2020 Hi Leslie, Just revisiting this, as we had some crazy couple of weeks due to the Corona. The link you sent me to is where I started - I contacted sales, and they said to create a forum topic here. As you may recall, we wanted to deactivate and upgrade the license to the latest release. We understand that there will be a cost involved, but don't know what the process is. Happy to contact sales if they can provide us with a quote to activate. Thanks again, Assi. Share this post Link to post Share on other sites