Ronnie G Posted February 16, 2020 Report Share Posted February 16, 2020 I am unable to reactivate my license. I deactivated both laptops but I'm still unable to activate. I keep getting: 23: Error - License number already used When I enter my license number at https://licenses.gonitro.com/prd/portal I see Number of Activations = 0 and Number of Activations Allowed = 2 What is wrong? Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted February 17, 2020 Official Nitronaut Report Share Posted February 17, 2020 Hello @Ronnie G Thank you for contacting us! I released your key so you can reactivate. Can you please try again and let me know how that goes? Link to comment Share on other sites More sharing options...
Ronnie G Posted February 22, 2020 Author Report Share Posted February 22, 2020 Thank you Leslie. I tried again this morning and it appears to have worked. Link to comment Share on other sites More sharing options...
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