Ronnie G 0 Report post Posted February 16, 2020 I am unable to reactivate my license. I deactivated both laptops but I'm still unable to activate. I keep getting: 23: Error - License number already used When I enter my license number at https://licenses.gonitro.com/prd/portal I see Number of Activations = 0 and Number of Activations Allowed = 2 What is wrong? Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted February 17, 2020 Hello @Ronnie G Thank you for contacting us! I released your key so you can reactivate. Can you please try again and let me know how that goes? Share this post Link to post Share on other sites
Ronnie G 0 Report post Posted February 22, 2020 Thank you Leslie. I tried again this morning and it appears to have worked. Share this post Link to post Share on other sites
