Newly installed trial version shows as expired

[DannyM]

I just downloaded the Nitro Pro 13 trial today and installed it. However, when I start the program, it says Expired Trial. I also tried deleting of the nalpreon file folder in ProgramData and that did not work.

Can you please unlock my trial?

 

You can find my email address in my account.

thanks in advance,

[Leslie V]

Hello DannyM,

Please send me your Computer ID so I can check. You can find it by going to Help >> About Nitro Pro >> Activate >> Advanced

Thanks,

Leslie

[Miles Buckingham]

Hello. I had the exact same issue. Just downloaded a trial, and it shows as expired

[Leslie V]

23 hours ago, Miles Buckingham said:

Hello. I had the exact same issue. Just downloaded a trial, and it shows as expired

Please send me your Computer ID so I can check. You can find it by going to Help >> About Nitro Pro >> Activate >> Advanced

Thanks,

Leslie

[Joseph Echols]

I had the exact same issue happen today. Help?

Library Version: 3.5.49.6 NSL: 13.5.49.6

COMPUTER ID:   m+5f1ZPoqY8/o78FeTmF

 

 

 

Edited July 16, 2020 by Joseph Echols

[Joseph Echols]

Tried to uninstall and reinstall, same issue.       Library Version: 3.4.56.7 NSL: 13.4.56.7

Computer ID:  J7i/NCmEuQ+wKqqG6DNO