DannyM 0 Report post Posted February 17, 2020 I just downloaded the Nitro Pro 13 trial today and installed it. However, when I start the program, it says Expired Trial. I also tried deleting of the nalpreon file folder in ProgramData and that did not work. Can you please unlock my trial? You can find my email address in my account. thanks in advance, Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted February 17, 2020 Hello DannyM, Please send me your Computer ID so I can check. You can find it by going to Help >> About Nitro Pro >> Activate >> Advanced Thanks, Leslie Share this post Link to post Share on other sites
Miles Buckingham 0 Report post Posted February 17, 2020 Hello. I had the exact same issue. Just downloaded a trial, and it shows as expired Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted February 18, 2020 23 hours ago, Miles Buckingham said: Hello. I had the exact same issue. Just downloaded a trial, and it shows as expired Please send me your Computer ID so I can check. You can find it by going to Help >> About Nitro Pro >> Activate >> Advanced Thanks, Leslie Share this post Link to post Share on other sites
Joseph Echols 0 Report post Posted July 16, 2020 (edited) I had the exact same issue happen today. Help? Library Version: 3.5.49.6 NSL: 13.5.49.6 COMPUTER ID: m+5f1ZPoqY8/o78FeTmF Edited July 16, 2020 by Joseph Echols Share this post Link to post Share on other sites
Joseph Echols 0 Report post Posted July 16, 2020 Tried to uninstall and reinstall, same issue. Library Version: 3.4.56.7 NSL: 13.4.56.7 Computer ID: J7i/NCmEuQ+wKqqG6DNO Share this post Link to post Share on other sites
