Aron 0 Report post Posted February 17, 2020 Hi there, I've just upgraded my laptop and downloaded Nitro but when I put my product code in it says it doesn't exist! Please help me to get this rectified ASAP as I want to continue using your product on my new laptop, Aron Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted February 17, 2020 Hello Aron, That most probably means the wrong version is installed. Please uninstall and make sure you are installing the correct version. https://kb.gonitro.com/knowledgebase#/search/installer/000004464 Cheers, Leslie Share this post Link to post Share on other sites
Aron 0 Report post Posted February 17, 2020 Thanks Leslie V. I have downloaded the correct version and activation has worked. Cheers! Share this post Link to post Share on other sites