Julie Davis 0 Report post Posted February 17, 2020 (edited) Hi – please could you help – I’m trying to move NitroPro9 to a new PC . I’ve deactivated the serial number on the old PC but when I enter it onto the new PC it says it does not exist. I've had to install Nitro Pro 13 on the new PC. The serial number is ** Many thanks Julie Edited February 17, 2020 by Leslie V. Confidential information edited Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted February 17, 2020 Hello Julie, This is a Nitro Pro 9 key. Please uninstall Nitro Pro 13 and install Nitro Pro 9: https://kb.gonitro.com/knowledgebase#/search/installer/000004464 Cheers, Leslie Share this post Link to post Share on other sites
Julie Davis 0 Report post Posted February 18, 2020 HI Leslie - many thanks for that. All working now Cheers Julie Share this post Link to post Share on other sites
